Lantana Recovery Terms and Conditions
Lantana Recovery, along with its affiliates and subsidiaries (collectively referred to as “LR,” “we,” or “us”), operates the website located at lantanarecovery.com, as well as associated websites, mobile applications, software, networks, and other services linked to these Terms of Use (referred to collectively as our “Sites”). Please note that these Terms of Use do not govern the treatment services or other offerings provided by LR treatment centers. By accessing or using any part of the Sites, or by clicking to accept or agree to these Terms of Use when prompted, you confirm that you have read, understood, and agree to be bound by these Terms of Use and the LR Privacy Policy (together referred to as the “Terms”).
These Terms stipulate that any disputes between you and LR will be resolved through BINDING ARBITRATION. YOU AGREE TO WAIVE YOUR RIGHT TO PURSUE LEGAL ACTION IN COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS AGREEMENT (except for matters eligible for small claims court). Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY, and you may not bring claims as part of a class action. For more details, please review the section below titled Dispute Resolution and Arbitration.
You also agree that LR may (1) contact you regarding LR’s services and treatment centers, and (2) monitor and record any phone calls, text messages, or web chats conducted with LR for business purposes, including quality assurance. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. For additional information, refer to Section 18 below, titled Consent to Communications and Monitoring/Recording of Calls, Texts, and Chats.
1. The Site Does Not Provide Medical or Treatment Advice
THE CONTENT ON THE SITES IS INTENDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS CONSULT YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE ABOUT A MEDICAL CONDITION OR TREATMENT PLAN. Never disregard professional medical advice or delay seeking it because of something you have read on or through the LR Sites. If you believe you are experiencing a medical emergency, contact your doctor or call 911 immediately. Reliance on any information provided by LR, its employees, representatives, or other individuals appearing on the Sites at LR’s invitation, or by other visitors to the Sites, is solely at your own risk.
2. About Lantana Recovery
LR is dedicated to providing high-quality, compassionate, and innovative care to adults struggling with substance use disorders and mental/behavioral health challenges. Through evidence-based and empathetic treatment, we aim to instill hope and demonstrate that long-term recovery is achievable. Our mission is to empower individuals, their families, and the broader community by promoting holistic wellness of the mind, body, and spirit. The Sites serve as an extension of this mission, offering a platform for individuals to connect with LR and learn more about our treatment programs. Certain sections of our Sites provide valuable resources for those evaluating or seeking treatment, and LR utilizes a network of affiliated websites to offer multiple avenues for individuals to reach out and explore treatment options.
3. Eligibility
To use our Sites, you must be at least thirteen (13) years old. By agreeing to these Terms, you confirm that you meet this age requirement. If you are accessing the Sites on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms and agree to be bound by these Terms on its behalf.
4. Account Registration
Certain features of our Sites may require you to create an account. During registration, you may be asked to provide personal information, such as your email address or other contact details. You agree to provide accurate information and to keep it updated. When registering, you will create a password, and you are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. If you suspect that your account is no longer secure, you must notify us immediately at contact@lantanarecovery.com.
5. User-Generated Content
5.1 General Guidelines
Some features of our Sites allow users to post content, including comments, messages, photos, videos, images, and other materials (collectively, “User Content”). By posting User Content, you retain any copyright or other proprietary rights you hold in that content.
5.2 License to LR
By sharing User Content on the Sites, you grant LR a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, host, store, reproduce, modify, distribute, and display your User Content in any media formats and through any channels. This license allows LR to use your User Content without compensation to you.
5.3 Your Responsibilities
You are solely responsible for the User Content you post and the consequences of sharing it. By posting User Content, you affirm that:
You own or have the necessary rights, licenses, and permissions to share the content and authorize LR and other users to use it as described in these Terms.
Your User Content does not infringe on any third-party rights, including intellectual property, privacy, or publicity rights, and does not contain defamatory or unlawful material.
5.4 Disclaimer
LR is not obligated to monitor or control User Content but reserves the right to remove or edit any content at its discretion. You acknowledge that User Content may be inaccurate, offensive, or objectionable, and you waive any legal claims against LR related to such content. If LR receives notice that User Content violates these Terms, we may investigate and remove the content without prior notice.
6. Copyright Infringement (DMCA Policy)
6.1 Reporting Infringement
LR complies with the Digital Millennium Copyright Act (DMCA). If you believe your copyright has been infringed, please notify our Designated Agent at:
DMCA Agent
65 Gadsden St, Charleston, SC 29401
Email: contact@lantanarecovery.com
Your notice must include:
A physical or electronic signature of the copyright owner or authorized representative.
A description of the copyrighted work allegedly infringed.
The location of the infringing material on the Sites.
Your contact information.
A statement that you have a good faith belief the use is unauthorized.
A statement, under penalty of perjury, that the information in your notice is accurate.
6.2 Repeat Infringers
LR will terminate the accounts of users who repeatedly infringe copyrights or other intellectual property rights.
7. Prohibited Activities
When using the Sites, you agree not to:
Use the Sites for illegal purposes or in violation of any laws.
Infringe on the rights of others, including intellectual property rights.
Post unlawful, defamatory, or inappropriate content.
Disrupt the Sites or interfere with other users’ enjoyment.
Engage in fraudulent activities, such as impersonation or unauthorized access.
Attempt to reverse engineer or exploit the Sites.
Use automated tools to access or monitor the Sites without permission.
LR reserves the right to monitor, edit, or remove content and terminate accounts for violations of these rules.
8. Changes to the Sites
LR may modify or discontinue any part of the Sites at any time without notice. We are not liable for any changes or discontinuations. You may close your account at any time by contacting us at contact@lantanarecovery.com.
9. Privacy and Additional Terms
9.1 Privacy Policy
Your use of the Sites is governed by the LR Privacy Policy, which is incorporated into these Terms. Please review it to understand how we collect, use, and protect your information.
9.2 Additional Terms
Certain features of the Sites may be subject to additional terms, which will be posted or linked on the Sites. These additional terms are part of these Terms.
10. Updates to These Terms
We may update these Terms periodically. If changes materially affect your rights or obligations, we will notify you. Your continued use of the Sites after changes are posted constitutes acceptance of the updated Terms.
11. Ownership of Content
All content on the Sites, including text, graphics, logos, and software, is owned by LR or its licensors and is protected by intellectual property laws. You may not use any content without LR’s express permission.
12. Indemnification
You agree to indemnify and hold LR harmless from any claims, damages, or losses arising from your use of the Sites, violation of these Terms, or infringement of third-party rights.
13. Disclaimer of Warranties
THE SITES AND ALL CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. LR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SITES WILL BE ERROR-FREE OR UNINTERRUPTED.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS WILL NOT EXCEED THE AMOUNT YOU PAID TO ACCESS THE SITES.
15. Governing Law
These Terms are governed by the laws of the State of South Carolina. Any disputes will be resolved in the state or federal courts located in Davidson County, Tennessee.
16. Dispute Resolution and Arbitration
16.1 Arbitration Agreement
Any disputes between you and LR will be resolved through binding arbitration, except for matters eligible for small claims court. You waive your right to a jury trial or class action.
16.2 Arbitration Process
Arbitration will be conducted by the American Arbitration Association (AAA) under its rules. You must notify LR of any dispute in writing before initiating arbitration.
17. Consent to Communications
By providing your contact information, you agree to receive communications from LR, including emails, calls, and texts, for informational and marketing purposes. You may opt out of these communications at any time.
18. Contact Information
For questions about these Terms, please contact us at:
Lantana Recovery
65 Gadsden St, Charleston, SC 29401
860-507-4847
Email: contact@lantanarecovery.com
